The client faces difficulties in engaging customers beyond physical stores due to the highly emotional and tactile nature of jewelry purchases. Customers prefer in-person discovery and personal taste assessment, which is challenging to replicate digitally. This results in lower online conversion rates and reduced customer confidence in virtual purchases.
A mid-sized retail jewelry brand with physical boutiques seeking to expand their digital presence and improve online purchase confidence through AR technology.
Implementation of the AR jewelry try-on app is expected to significantly boost online engagement and lead to an estimated 3.9x increase in online conversion rates, enhancing buyer confidence and driving higher sales volumes. Additionally, the scalable platform will position the client for further innovation, including AI-driven 3D modeling, supporting continued growth and digital presence expansion.