Development of an All-in-One Workplace Management Platform for Large Enterprises

Facility managers in large organizations face difficulties in managing office resources, handling work orders, ensuring safety, and supporting hybrid work arrangements. Existing systems lack integration and efficiency, leading to increased costs and reduced productivity as organizations reopen offices amidst evolving safety requirements.

A large enterprise seeking to optimize office space utilization, streamline facility management, and support hybrid work models through a comprehensive management platform.

• Create a unified platform to facilitate office process management including resource booking, work orders, and safety protocols.
• Enable effortless tracking and management of company resources such as desks, rooms, and equipment.
• Reduce real estate and facility operational costs through optimized resource utilization.
• Support a seamless hybrid work environment with integrated calendar and communication tools.
• Achieve high system reliability, scalability, and user adoption metrics similar to industry-leading solutions.

• Resource Booking: Desk and room reservation functionalities with calendar integrations.
• Facility Management: Handling service requests and work orders efficiently.
• Safety & Security: Features like safeguarding protocols, safety compliance checks, and incident tracking.
• System Integrations: Seamless connectivity with calendar platforms (Google Calendar, Office365), communication tools (Zoom, Slack, MS Teams), and other enterprise systems.
• Mobile Support: Android and iOS wrappers for on-the-go resource management and directory access.
• Usage Analytics: Tracking user activity and system performance metrics for continuous improvement.

• Google Calendar and Office365 Calendar for scheduling
• Zoom, Slack, MS Teams for communication and collaboration
• Other enterprise systems for resource and safety management

• System should support at least 200% monthly user growth without performance degradation
• High availability with 99.9% uptime SLA
• Robust security measures to protect sensitive workplace data
• Fast response times for user interactions, aiming for sub-2 second load times
• Extensible architecture to support future feature integrations and scalability

The new workplace management platform aims to significantly reduce facilities costs, improve resource utilization, facilitate safe office re-openings, and support hybrid working models. Targeted improvements include a measurable increase in operational efficiency, enhanced safety compliance, and high user adoption rates comparable to leading industry solutions.