The client faces difficulty in accurately determining the fit, size, and comfort of footwear for online customers, leading to high return rates and reduced customer satisfaction. Their legacy solutions present security vulnerabilities and require manual maintenance, hindering scalability and seamless integration into omnichannel retail strategies.
A large-scale, technology-focused retailer specializing in fashion accessories and footwear, aiming to enhance online shopping experiences and reduce product returns through innovative digital solutions.
The implementation of the AR-based footwear fitting platform is expected to significantly enhance customer engagement and satisfaction, leading to approximately a threefold increase in user interactions and a 17% growth in the target demographic segment. It is anticipated to reduce online product returns by around 50-60%, streamline contactless purchasing, and position the client as a technological pioneer in the retail footwear industry.