Development of an AI-Driven Internal Talent Marketplace to Enhance Workforce Agility and Talent Utilization

A large international IT services company faces significant challenges with talent siloing, excessive external hiring, high employee attrition, limited business agility, and increased costs due to underutilized internal talent pools. Decentralized information across departments hampers effective staffing, capacity planning, and career development, necessitating a more integrated and analytics-driven talent management solution.

A large, rapidly expanding global IT services provider with a diverse project-based organizational structure aiming to optimize internal talent management, reduce external hiring costs, and increase business flexibility.

• Implement a comprehensive, on-premises internal talent marketplace that provides a centralized view of employee skills, roles, and capacity.
• Reduce external recruiting costs by enabling internal talent mobility and transparent candidate availability.
• Enhance workforce agility to rapidly fill project staffing needs across diverse business units.
• Decrease employee turnover by providing career growth opportunities and internal job visibility.
• Enable data-driven decision-making through analytics dashboards on talent flow, capacity, and staffing efficiency.
• Facilitate proactive workforce planning and improve operational efficiency in a project-driven organizational environment.

• Centralized employee profile management with detailed data including roles, skills, levels, workload status, and comments.
• Integration with existing HR systems to ensure real-time, comprehensive employee data synchronization.
• Capacity management tools for managers to track and update team availability, workload, and project assignments.
• Internal opportunity creation and posting for project work, job roles, and volunteering initiatives.
• Advanced filtering capabilities for managers to find suitable internal candidates based on skills, location, language, and availability.
• Seamless communication interface, including integration with corporate messaging platforms, to initiate candidate discussions.
• Application and staffing workflow management with statuses, notifications, and feedback mechanisms.
• Analytics dashboards providing insights into talent utilization, staffing success rates, and project workforce distribution.

• Existing Human Resource Management System (HRMS) to synchronize employee profiles and organizational data.
• Corporate communication platforms (e.g., instant messaging or collaboration tools) to facilitate direct manager-employee interactions.
• Project management and scheduling tools, if applicable, to align staffing with ongoing projects.

• System must support at least 5,000 concurrent user sessions with reliable uptime (99.9%).
• Data security and privacy compliance in accordance with enterprise standards, ensuring sensitive employee information is protected.
• System should support scalable growth to accommodate organizational expansion and increased data volume.

The implementation of the AI-driven internal talent marketplace is expected to significantly reduce external hiring costs, improve internal talent utilization rates, decrease employee attrition, and enhance overall workforce agility. Estimated benefits include a reduction in external recruitment expenses by up to 30%, increased internal promotions and transfers, improved staffing efficiency, and enhanced employee engagement through transparent career development pathways.