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Development of an AI-Driven Event Management Platform for Scalable and Data-Driven Planning
  1. case
  2. Development of an AI-Driven Event Management Platform for Scalable and Data-Driven Planning

Development of an AI-Driven Event Management Platform for Scalable and Data-Driven Planning

plavno.io
Business services
Event planning
Conference organizing

Identifying Challenges in Traditional Event Management Processes

The client experiences complexity and inefficiency in managing diverse events due to cumbersome workflows, communication gaps,困难 in tracking participant engagement, and difficulty in measuring event success, leading to resource-intensive operations and limited scalability.

About the Client

A mid-sized event organizing company specializing in corporate events, conferences, and trade shows seeking to enhance operational efficiency and participant engagement through automation and data analytics.

Goals for Transforming Event Management Operations

  • Implement an automated, AI-powered platform to streamline event planning, logistics, and communication processes.
  • Enable rapid customization and presentation of event information through natural language interface.
  • Develop integrated tools for task management and dynamic scheduling to improve coordination and rescheduling efficiency.
  • Implement analytics dashboards for data-driven decision-making based on attendee behavior and engagement metrics.
  • Achieve a scalable architecture capable of handling events of varying sizes, from small workshops to large international conferences.
  • Increase event capacity and operational efficiency, aiming for at least a 20% growth in events managed per year without additional resource investments.
  • Enhance participant inquiry handling and routine task automation to improve user experience and reduce staff workload.

Core Functional Requirements for the Event Management Platform

  • AI-powered platform management module that allows setup and configuration via natural language commands to streamline workflows.
  • Integrated taskboard for assigning, tracking, and updating event-related tasks across teams.
  • Advanced calendar module supporting reminders, recurring events, and rescheduling, synchronized across different event components.
  • Scalable system architecture adaptable to various event sizes from small workshops to large conferences.
  • Data-driven analytics dashboard providing insights into attendee behavior, engagement levels, and success metrics for continuous improvement.
  • Automated communication tools, including AI chatbot capabilities for participant inquiries and routine task handling.
  • Personalized content creation within communication workflows, tailored to customer segments and sales funnel stages.

Technology Stack and Architectural Preferences

AI chatbot integration for natural language command processing
Vue.js and React frameworks for frontend development
GraphQL for efficient data fetching
Modular microservices architecture for scalability and flexibility
Containerization with Docker for deployment consistency

Necessary External System Integrations

  • CRM systems for customer data management
  • Email marketing tools for targeted communication
  • Calendar and scheduling services
  • Analytics platforms for event data analysis

Performance, Security, and Scalability Standards

  • System scalability to handle concurrent multiple events of varying sizes without performance degradation
  • Data security and privacy compliance, especially for attendee information
  • High availability with 99.9% uptime
  • Response times within 2 seconds for user interactions
  • Modular architecture enabling easy updates and feature additions

Expected Business Benefits and Impact Metrics

The implementation of an AI-driven, scalable event management platform is projected to increase the number of managed events by at least 20% annually without additional staffing resources. Participants' inquiries and routine tasks will be automated, significantly reducing staff workload and improving participant engagement experiences. Data analytics will enable smarter decision-making, leading to higher event success rates and improved customer satisfaction.

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