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Development of an Advanced Laboratory Solutions E-Commerce Platform with Extended Functionality
  1. case
  2. Development of an Advanced Laboratory Solutions E-Commerce Platform with Extended Functionality

Development of an Advanced Laboratory Solutions E-Commerce Platform with Extended Functionality

oxagile.com
Medical

Identifying Challenges in Laboratory Equipment E-Commerce Platforms

The client faces difficulties in efficiently managing product listings, processing orders, and integrating internal systems within their existing online store. They require a scalable e-commerce platform capable of handling diverse laboratory products and streamlining business processes to meet increasing demand across multiple regions.

About the Client

A mid-sized company specializing in commercial laboratory supply solutions across the USA, aiming to enhance their online presence and operational efficiency.

Goals for Enhancing Laboratory Solutions Online Store

  • Redesign and develop a user-friendly online store to improve customer experience and increase sales.
  • Implement a robust content management system for easy updates and content control.
  • Integrate shopping cart functionalities with secure, streamlined checkout processes.
  • Develop a comprehensive product management module for efficient inventory handling.
  • Enable seamless integration with internal accounting and enterprise resource planning (ERP) systems.
  • Ensure the platform supports scalability, high performance, and secure transaction processing.

Core Functional Specifications for the Laboratory Solutions E-Commerce Platform

  • Content Management System for product descriptions, educational content, and updates
  • Shopping Cart and Secure Checkout Process
  • Product Management Module to manage product details, categories, and inventory
  • Integration with internal accounting systems for real-time financial tracking
  • Responsive design for seamless use across devices
  • User account management for order history and preferences
  • Order processing workflow with status tracking

Technology Stack Preferences for Scalable E-Commerce Development

PHP-based platforms (e.g., Joomla) or equivalent open-source solutions
VirtueMart or similar e-commerce extension for shopping cart functionalities

Essential System Integrations for Business Continuity

  • Internal accounting or ERP systems for synchronized financial management
  • Payment gateways for secure transaction processing
  • Potential future integrations with logistics/shipping providers

Non-Functional Requirements for Reliable and Secure E-Commerce Platform

  • Platform scalability to accommodate increased product lines and user traffic
  • High performance with page load times under 3 seconds
  • Robust security measures to protect customer data and transactions
  • System uptime of 99.9% to ensure consistent availability

Expected Business Benefits from Platform Modernization

The project aims to significantly improve the customer shopping experience, leading to an increase in online sales, reduced operational overhead through system integrations, and enhanced content flexibility. Expected results include faster transaction times, improved order accuracy, and scalable infrastructure capable of supporting future growth, ultimately boosting revenue and market share.

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