The client faces frequent instances of broken links resulting in error pages that degrade user experience and increase bounce rates. Such issues stem from moved or removed content, leading to diminished audience engagement and potential revenue loss.
A mid-sized digital media organization managing a large online content platform, aiming to improve user experience and reduce content inaccessibility issues.
The implementation of this error handling and content recovery system is expected to significantly improve user experience by reducing broken link occurrences, thereby decreasing bounce rates by an estimated 20-30%. It will also lead to increased audience engagement, higher content consumption, and enhanced brand reputation for the platform.