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Development of Advanced Analytics and Fulfillment Optimization Platform for E-commerce Logistics

snotor pro

Logistics

eCommerce

Challenges in Fulfillment Operations and Data-Driven Decision Making

Existing fulfillment infrastructure lacked unified standards across multiple hubs, hindering operational efficiency. Limited analytics capabilities prevented clients from making data-driven decisions to optimize delivery performance, profitability, and customer satisfaction.

About the Client

B2B logistic fulfillment hub specializing in cash-on-delivery (COD) orders for e-commerce businesses

Goals for Fulfillment Platform Enhancement

Unify operational standards across three fulfillment hubs
Implement advanced analytics for delivery performance tracking
Streamline integration with e-commerce platforms (Shopify, WooCommerce)
Improve customer experience through real-time fund management and KPI visualization

Core System Functionalities for Fulfillment Optimization

Automated nightly data synchronization via cron queues
Unified dashboard for order status tracking and revenue analysis
Multi-carrier delivery status tracking system
Admin-configurable fund calculation and withdrawal system
Client-specific KPI dashboard with sales and fulfillment metrics

Technology Stack Requirements

PHP Symfony

PostgreSQL

API Platform

Docker

Vuetify 2.6

Chart.js

Gridstack.js

Pinia

Critical Third-Party Integrations

Shopify API
WooCommerce PHP API
Qapla API (delivery tracking)

System Quality Requirements

High availability for multi-hub operations
Scalable analytics processing
Secure financial transaction handling
Real-time data visualization performance

Expected Business Impact of Platform Enhancement

Standardized operations across fulfillment hubs will reduce process variability by 40%. Advanced analytics and KPI visualization are projected to increase client retention by 25% through improved decision-making capabilities and measurable ROI tracking.