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Development of Accessible Telehealth Platform for Hearing and Speech Impaired Users

beetroot

Medical

Information technology

Non-profit

Healthcare Accessibility Challenges for Hearing and Speech Impaired Individuals

Individuals with hearing and speech differences face significant barriers in accessing healthcare services due to lack of immediate sign language interpreters, inaccessible medical information formats, and communication challenges during consultations. Emergency systems often fail to accommodate deaf users, leading to potential medical misunderstandings and reduced healthcare equity.

About the Client

HealthTech company specializing in inclusive healthcare solutions for individuals with communication disabilities

Inclusive Healthcare Communication Goals

Develop a telehealth platform with real-time communication assistance
Implement accessible emergency service contact methods
Create multilingual speech-to-text and text-to-speech functionalities
Ensure compliance with global accessibility standards
Enable secure medical appointment management for disabled users

Core Communication Features

SMS/email-based emergency service contact system
Real-time text/audio interpreting tool with <2s response time
GPS location tracking for emergency response
Vibrating alert notifications for medical appointments
Digital transcription of diagnostic results
Personalized user settings for communication preferences

Technology Stack Requirements

Flutter

ASP.NET

OpenAI Whisper

Espnet

txtai

System Integration Needs

Emergency services dispatch systems
Healthcare provider EMR/EHR systems
GPS location APIs
Medical laboratory information systems

Performance and Security Standards

Support 10,000+ concurrent users
End-to-end encryption for medical data
99.9% system availability
WCAG 2.1 AA accessibility compliance
Cross-platform compatibility (iOS/Android)

Expected Healthcare Accessibility Impact

The platform will enable 85%+ of hearing/speech-impaired users to independently access medical services, reduce emergency response delays by 40%, and decrease medical consultation errors by 60% through real-time communication assistance. Implementation will create a standardized accessible healthcare communication framework adopted by 50+ medical institutions in Sweden within the first year.