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Development of a Web Portal for Design and Management of Assistive Listening Systems in Large Venues
  1. case
  2. Development of a Web Portal for Design and Management of Assistive Listening Systems in Large Venues

Development of a Web Portal for Design and Management of Assistive Listening Systems in Large Venues

exoft
Healthcare
Government
Construction

Identifying Limitations in Legacy Assistive Listening Solution Planning Tools

The client currently relies on outdated, legacy applications lacking modern UI/UX, with system errors and slow performance, hindering efficient planning and deployment of assistive listening systems. Limited access to source code and documentation complicates redevelopment efforts, hampering competitiveness in a rapidly evolving digital landscape.

About the Client

A large-scale provider of assistive listening solutions, specializing in designing and deploying hearing loop systems for venues such as theaters, conference centers, and public spaces, seeking to leverage digital tools for planning, management, and tender processes.

Objectives for Modernizing Assistive Listening System Planning and Management

  • Develop a user-friendly, intuitive web-based portal to replace legacy planning tools, improving usability and reducing user errors.
  • Implement robust calculation and simulation features for hearing loop design, incorporating key parameters such as room configuration and metal loss to ensure accurate amplifier recommendations.
  • Enable comprehensive project management, including tender processing, documentation generation, and reporting functionalities.
  • Create a scalable platform that supports various user roles, including dealers, installers, and administrators, with secure account management.
  • Ensure the new system improves planning accuracy, streamlines tender processes, and enhances overall client competitiveness in the assistive listening market.

Core Functional Specifications for Assistive Listening System Planning Portal

  • User authentication and role-based account management to control access and permissions.
  • Project creation and lifecycle management for tracking assistive listening system deployments.
  • Admin dashboard and customer relationship management tools for client and stakeholder oversight.
  • Parameter estimator with simulation capabilities for hearing loop designs based on venue-specific variables.
  • Automated amplifier and equipment recommendation system, factoring in room dimensions, wiring, and metallic interference.
  • Training portal providing user education resources and tutorials.
  • Documentation repository for storing technical documents, system reports, and project files.
  • Report generation and statistics tools for project analysis and tender preparation.
  • Integrated tender processing module for managing bids and tender submissions.

Recommended Technologies and Architectural Approaches

.NET Core
Angular
TypeScript
Azure Cloud Platform
SQL Server (TSQL)
Dapper ORM
Modern web development best practices for scalability and security

Essential External System Integrations

  • Database systems for storing user data, project info, and reports
  • Cloud services for hosting, scalability, and security
  • Third-party APIs for hardware device management or real-time data (if applicable)

Critical Non-Functional System Requirements

  • System scalability to support increasing user base and project volume
  • High performance with minimal latency, optimized for complex calculations
  • Robust security measures including data encryption, secure authentication, and role management
  • Reliable uptime with targeted availability of 99.9%
  • Maintainability with clean codebase and comprehensive documentation

Projected Business Benefits and Outcomes of the System Upgrade

The new web portal is expected to significantly enhance the client's capability to design accurate and efficient assistive listening systems, reducing planning errors and time. By streamlining tender processes and providing detailed reports, the platform will improve operational efficiency and competitiveness. The system aims to enable the client to increase project throughput, improve customer satisfaction, and solidify market leadership in assistive listening solutions across large venues.

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