Development of a Versatile SaaS HR Management Platform for Multi-Industry Use

The client faces inefficiencies and bottlenecks in traditional HR management, such as manual shift scheduling, error-prone payroll calculations, and compliance checks, leading to excessive time consumption, increased human error risk, and reduced employee satisfaction. The challenge lies in creating a flexible, easy-to-use SaaS platform that streamlines workflows and adapts to multiple industries' needs, with a focus on mobile accessibility for on-the-go employee interactions within the Swiss market context.

A mid-sized SaaS startup aiming to deliver an adaptable HR management solution to various industries, initially targeting hospitality and expanding to other sectors such as business services.

• Develop and launch an HR management system aimed at improving operational efficiency by at least 10% and increasing employee satisfaction by at least 15%.
• Design a versatile platform capable of supporting initial use cases in the hospitality industry with scalability for other industries.
• Secure minimum revenue targets of approximately 750,000 CHF within the first year post-launch.
• Achieve user acquisition of over 5,000 active users within two years of deployment.
• Attain a Net Promoter Score (NPS) of 70 and a Customer Satisfaction (CSAT) score of at least 75% within the first year.

• Administrative dashboard with shift scheduling, calendar, chat, recruiting tools, payroll, and analytics modules.
• Employee mobile app with chat, calendar, AI-based virtual assistant, time tracking, and social networking capabilities.
• Employee tablet app featuring time tracking, performance analytics, task management, and communication functionalities.
• Intuitive UI/UX tailored to user expectations in the Swiss market, ensuring ease of use on desktop, mobile, and tablet devices.
• Optimized workflows to reduce task time and minimize errors, including a comprehensive shift overview dashboard.
• Features to handle absence requests, shift management, and digital document workflows.

• Payroll systems
• HRIS or personnel databases
• Local Swiss regulatory compliance APIs

• System responsiveness with latency under 50 milliseconds.
• High reliability to minimize errors in scheduling and payroll calculations.
• Scalable architecture to support growing user base up to 5,000+ users within two years.
• Compliance with local Swiss data protection and privacy standards.

The developed HR management platform is projected to improve customer operational efficiency by at least 10%, enhance employee satisfaction by 15%, and generate initial revenue of approximately 750,000 CHF within the first year. Additionally, it aims to grow the user base to over 5,000 users within two years, with high user satisfaction demonstrated by a target NPS of 70 and CSAT of 75%, ultimately driving adoption across multiple industries and improving managerial productivity by an estimated 33%.