Development of a Vehicle Auction Facilitation Platform with Web and Mobile Dashboards

Automotive

Supply Chain

Logistics

Identified Challenges in Vehicle Auction Management and Customer Engagement

The company faces significant time consumption and inefficiencies in managing auction updates, communication with clients, account security, and transaction visibility. The existing manual processes hinder scalability and real-time tracking of bids, vehicle statuses, and user activities, impacting overall operational efficiency and customer satisfaction.

About the Client

A mid-sized automotive import company specializing in used vehicle procurement, auction participation, and customer vehicle delivery across a regional market.

Key Goals for Enhancing Auction Operations and Client Connectivity

Develop a web-based platform with dashboards for real-time auction tracking and bid management
Create mobile applications to facilitate employee operations and improve device accessibility
Implement a mobile app for end buyers to monitor bid statuses and vehicle purchase progress
Integrate the platform with existing Customer Relationship Management (CRM) systems for seamless data flow
Enhance security through centralized account management and user activity logging

Core Functional Features for Auction Facilitation System

Web portal with dashboards enabling managers to view auction details, user actions, and purchase statistics
Mobile applications for staff to monitor auction activities on the go
End-user mobile app allowing bidders to track bid statuses and purchase progress
Secure centralized account management system with user profile control
Data visualization tools for vehicle auction statistics and purchase history

Technology Preferences for System Development

Electron

React

Node.js

iOS

Android

Figma

Essential External System Integrations

CRM systems
Auction platforms
User authentication services

Performance, Security, and Scalability Standards

System should handle concurrent users with minimal latency
Data security with centralized user access controls and activity logging
Responsive design for mobile applications on Android and iOS
Reliable data synchronization between web and mobile platforms

Projected Business Benefits and Operational Improvements

Implementation of the solution is expected to enable the company to manage more transactions efficiently, supporting market expansion. Operational automation and enhanced visibility should reduce manual effort in bid tracking and account management, leading to improved customer experience and increased transaction volume.