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Development of a University Search and Application Platform for Enhanced Student Engagement and Enrollment Efficiency
  1. case
  2. Development of a University Search and Application Platform for Enhanced Student Engagement and Enrollment Efficiency

Development of a University Search and Application Platform for Enhanced Student Engagement and Enrollment Efficiency

phenomenonstudio.com
Education

Identifying Challenges in Traditional University Recruitment and Admission Processes

Many prospective students face difficulties in efficiently searching for suitable universities and completing applications, leading to delays and decreased engagement. Universities often struggle to reach and communicate effectively with potential applicants, resulting in lower enrollment rates and increased administrative workload.

About the Client

A mid-sized educational technology company aiming to streamline university admissions processes for prospective students and university representatives.

Goals to Improve University Recruitment and Student Enrollment Processes

  • Create a comprehensive mobile application that facilitates quick and easy university searches tailored to different user needs.
  • Enable prospective students to access detailed university information, timelines, and application pipelines.
  • Implement features that allow direct communication between students and university representatives to support decision-making.
  • Increase application submission efficiency and accelerate enrollment processes.
  • Reduce administrative workload on university staff by automating key aspects of application monitoring and communication.
  • Achieve measurable improvements such as a 40% increase in student applications, 50% reduction in application processing time, and a 62% faster enrollment cycle.

Core Functional Requirements for University Search and Application Platform

  • Dual Search Functionality: region-based map search for users unsure of preferred universities and specific university search for targeted inquiries.
  • Detailed University Profiles: including galleries, descriptions, tuition fees, reviews, and application periods.
  • Application Pipeline Management: viewing, submitting, and tracking applications within the app.
  • Real-Time Application Status Monitoring: enabling students to follow their application progress.
  • Direct Chat Support: allowing students to communicate with university representatives for personalized assistance.
  • User Account Management: saving applications, preferences, and communication history for user convenience.

Technology Stack and Architecture Preferences

Mobile development platforms supporting cross-platform compatibility (e.g., React Native, Flutter).
Backend infrastructure capable of handling high concurrency and data integrity.
Secure data storage solutions for personal and application data.
Real-time communication protocols for chat features.

External System Integrations Needed

  • University management systems for real-time application status updates.
  • Map service APIs for regional searches and location display.
  • Messaging service APIs for chat functionality.

Essential Non-Functional System Requirements

  • Scalability to support increasing user base and data volume.
  • High performance with minimal latency, especially during peak usage times.
  • Robust security measures to protect user data and communications.
  • Responsive design ensuring usability across various devices and screen sizes.
  • Reliable uptime with 99.9% availability expected.

Projected Business Impact of the University Search and Application Platform

The platform aims to significantly enhance the efficiency and effectiveness of university recruitment, leading to an expected 40% increase in application volume, a 50% reduction in application processing time, and a 62% faster enrollment cycle. These improvements will reduce administrative workload, improve student satisfaction, and expand the reach of university outreach efforts, ultimately fostering higher enrollment rates and better matching between students and institutions.

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