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Development of a Unified Emergency Equipment Location and Management System
  1. case
  2. Development of a Unified Emergency Equipment Location and Management System

Development of a Unified Emergency Equipment Location and Management System

itransition.com
Medical
Non-profit

Addressing Emergency Equipment Underutilization and Data Fragmentation

The client faces significant challenges due to fragmented and inconsistent data regarding the availability and locations of lifesaving medical equipment such as defibrillators. Medical and emergency response teams lack a unified platform for real-time, accurate information, leading to underutilization of critical devices and delays in response during emergencies.

About the Client

A large healthcare charity or research organization aiming to improve emergency response and lifesaving equipment accessibility across regions.

Goals for Developing a Centralized Emergency Equipment Management System

  • Create a comprehensive, up-to-date database of public emergency medical devices accessible by authorized professionals and the public.
  • Enhance the visibility and accessibility of lifesaving equipment locations to increase their utilization during emergencies.
  • Implement automated workflows for maintenance monitoring, status updates, and operational checks of emergency equipment.
  • Establish secure and efficient data exchange mechanisms between various emergency services and the central system.
  • Provide real-time map integration with location-specific data to facilitate quick response during incidents.
  • Achieve standardized data collection, management, and reporting processes across multiple regions and agencies.

Core Functional Capabilities for Emergency Equipment Management System

  • User registration and authentication with role-based access control.
  • Registration of emergency equipment details, including location, access type, technical specifications, and operational status.
  • Dashboard for administrators displaying current device statuses, maintenance logs, and usage reports.
  • Automated workflows for monitoring device operational states, flagging out-of-service equipment, and scheduling maintenance.
  • Data import/export functionalities to enable integration with existing emergency services' systems.
  • Generation and download of reports on device usage, maintenance history, and operational metrics.
  • Integration with interactive maps to visualize real-time equipment locations.
  • Communication logs and notification system for alerts, reminders, and status updates.

Technical Architecture and Platform Preferences

Web application built on a robust framework (e.g., ASP.NET MVC or similar).
Cloud hosting and services utilizing Azure Web Apps, Azure SQL Database, and Azure Blob storage.
REST API for system integrations and data exchange.
Azure Active Directory B2C for secure user authentication and management.
Azure Data Factory for handling long-running background data processing tasks.
Azure Monitor, Azure Alerts, and Application Insights for operational monitoring.
Use of cloud-based message queues (e.g., Azure Service Bus) for notifications.
Map services such as Bing Maps or Azure Maps for geolocation and visualization.

Essential External System Integrations

  • Data import/export modules interfacing with existing emergency service management systems.
  • Mapping services for geolocation and dynamic visualization.
  • Email/SMS notification gateways for alerts and reminders.
  • Third-party address lookup (e.g., getAddress.io) for precise location data.
  • Reporting tools (e.g., Power BI) for analyzing system data and generating reports.

System Performance, Security, and Reliability Standards

  • High availability to support 24/7 emergency response scenarios.
  • Real-time data synchronization with external systems and internal components with minimal latency.
  • Scalability to handle data on at least 100,000 emergency devices across multiple regions.
  • Strong data security protocols, including encrypted storage and secure authentication.
  • Automated monitoring and error notifications to maintain system stability.
  • Compliance with relevant health and data privacy regulations.

Projected Benefits and Strategic Impact of the Emergency Equipment System

The implementation of this centralized emergency equipment management system will significantly improve device utilization, response times, and maintenance oversight. It is expected to increase the availability of lifesaving devices during emergencies, thereby enhancing survival rates and standardizing equipment management across regions. The system aims to support over 100,000 devices nationwide, streamline data workflows, and foster better collaboration among emergency response teams and healthcare providers.

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