The client faces difficulties in creating a single digital wallet capable of digitizing diverse payment methods, including loyalty points, coupons, and gift cards, across multiple retailers. They need to mitigate fraud risks through secure tokenization, optimize the checkout process for improved customer experience, and establish seamless connectivity with various third-party service providers’ APIs.
A large-scale retail or eCommerce organization seeking to enhance their online checkout experience by integrating multiple payment methods, loyalty programs, and digital value management into a secure, user-friendly platform.
The platform is expected to streamline online payment processes, reducing checkout times and increasing customer satisfaction. By digitizing and consolidating multiple payment methods and loyalty programs, the client could expect a significant increase in user engagement and transaction volumes, potentially leading to a higher average revenue per user (ARPU) and improved operational efficiency.