The client manages access control and security for over 20,000 buildings globally, utilizing legacy systems and fragmented hardware APIs, leading to inefficiencies, slow response times, and limited scalability. They require an integrated, responsive platform capable of handling millions of database records, supporting thousands of users, and providing remote, mobile, and real-time management features to enhance security, operational efficiency, and user experience.
A mid to large-sized real estate development or facility management company seeking to modernize and integrate access control, security, and building management systems across multiple properties.
The new access control system aims to improve operational efficiency by automating device and user management, enhance security through real-time monitoring and video integration, and deliver a seamless user experience across multiple buildings and locations. Anticipated outcomes include reduced server load, improved response times, scalable architecture supporting future growth, and increased customer satisfaction through mobile and remote system access capabilities.