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Development of a Transparent Logistics Mobile Marketplace Platform
  1. case
  2. Development of a Transparent Logistics Mobile Marketplace Platform

Development of a Transparent Logistics Mobile Marketplace Platform

iqlance.com
Logistics
Supply Chain
Transport

Challenge of Connecting Shippers with Reliable Drivers and Vehicles in Real-Time

The client faces difficulties in effectively connecting shippers with available drivers and transportation assets, leading to inefficient operations, delayed bookings, and poor transparency. Existing methods lack real-time matching capabilities and engaging user interfaces, impeding customer satisfaction and operational responsiveness.

About the Client

A mid-sized logistics company seeking to streamline freight booking and vehicle matching through a user-friendly mobile application.

Goals to Enhance Logistics Operations Through a User-Centric Mobile Platform

  • Develop a cross-platform mobile application facilitating real-time booking and vehicle matching for logistics services.
  • Enable users to plan shipments in advance or find on-demand transportation assets with ease.
  • Improve transparency by displaying driver identities, vehicle details, pickup and drop-off locations, and estimated costs prior to booking.
  • Implement features that increase customer engagement, responsiveness, and ease of use, aiming for a seamless experience.
  • Establish a reliable backend infrastructure using trending technologies to ensure high performance, security, and scalability.

Core Functional Specifications for the Logistics Mobile Marketplace

  • User registration and profile management with driver identification display.
  • Real-time vehicle and driver availability detection based on user's location.
  • Scheduling feature for planning shipments in advance, with options for immediate demand on on-demand assets.
  • Live job board displaying current transportation requests, including client details, pickup/drop-off locations, and pricing estimates.
  • Pre-booking cost estimation and transparent transaction details prior to confirmation.
  • User-friendly, visually appealing UI utilizing a calming color palette and simple font styles.
  • Push notifications for job updates, driver arrivals, and other alerts.

Technological Stack and Architecture for the Logistics Platform

Mobile platforms: Android Kotlin, iOS Swift
Backend: Laravel framework, utilizing cloud infrastructure
Frontend: HTML5, CSS, and relevant UI libraries
Database: MySQL for data management
Cloud: Google Cloud or equivalent for hosting and scalability

Essential External System Integrations

  • Mapping and geolocation services for real-time vehicle tracking
  • Payment gateways for handling transactions
  • Notification services for real-time alerts
  • Driver verification systems to ensure safety and compliance

Critical Non-Functional System Attributes

  • High availability with 99.9% uptime
  • Scalable infrastructure supporting increasing user demand
  • Data security and privacy compliance, including secure user credential handling
  • Fast response times with load times under 2 seconds under typical load
  • Cross-platform consistency and responsive design

Expected Business Impact and Project Benefits

This logistics mobile marketplace platform is projected to streamline booking processes, reduce wait times, and enhance transparency for clients. It aims to improve operational efficiency and customer satisfaction by enabling real-time matching and transparent pricing, similar to achieving a fully operational app with smooth performance and high user engagement. Anticipated outcomes include increased customer retention, higher booking volumes, and a competitive advantage in the logistics industry.

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