Development of a Supply Chain Management System for Retail Distribution Optimization

The client operates a network of retail outlets where increasing numbers of retail distributors and manufacturers stock products using their own logistics channels. This complexity has led to additional load and inefficiencies for existing sales representatives, impacting operational productivity and inventory management accuracy. The absence of an integrated system to streamline logistics and sales data contributes to these issues.

A mid to large-sized retail organization operating multiple retail outlets that require efficient inventory and logistics management amidst diverse distribution channels.

• Implement a centralized supply chain management platform to optimize inventory stocking and logistics coordination.
• Reduce the workload and administrative burden on sales representatives through automation and better data visibility.
• Improve supply chain transparency and real-time data sharing between manufacturers, distributors, and retail outlets.
• Enhance operational efficiency, aiming for measurable reductions in logistical delays and manual processes.
• Establish scalable infrastructure to accommodate growing distribution channels and increasing product volume.

• Real-time inventory tracking across multiple retail outlets and warehouses
• Automated order processing and logistics scheduling based on stock levels
• Dashboard for sales representatives and managers to monitor distribution activities
• Integration with third-party logistics providers for shipment tracking
• Data analytics module to forecast inventory needs and optimize stocking patterns
• User role management and access controls for secure data handling
• Mobile-friendly interface for field sales teams and logistics staff

• Logistics and shipment tracking systems
• ERP and inventory management software
• Mobile devices used by field staff
• Third-party analytics and report generation tools

• System should support concurrent users exceeding 200 without performance degradation
• Data latency for real-time updates must not exceed 2 seconds
• Ensure compliance with data security standards (e.g., ISO 27001)
• High availability with 99.9% uptime
• Scalable architecture to handle a 50% increase in transaction volume annually

The new distribution management platform aims to significantly improve operational efficiency, reduce manual workload on sales teams by at least 30%, and decrease logistical delays by 20%. Enhanced inventory transparency and automation are expected to facilitate better demand forecasting, supporting increased sales and customer satisfaction while enabling scalable growth in distribution channels.