Development of a Subscription-Based Tenancy Management Platform with Deposit Replacement

Clients face barriers with high upfront deposits, complex tenancy initiation processes, and limited integration capabilities. Landlords seek reliable financial protection while tenants desire flexible rental payment options without large initial deposits, leading to a need for innovative, streamlined tenancy management solutions that include deposit replacement and seamless system integrations.

A property management or real estate technology company seeking to innovate tenancy solutions through digital platforms, targeting landlords, tenants, and real estate agencies.

• Create a web and mobile platform enabling tenants to rent properties via subscription fees instead of traditional deposits.
• Implement robust user portals for landlords, real estate agents, and tenants to manage tenancies, payments, and communication efficiently.
• Provide automation for tenancy initiation, household management, and end-of-tenancy processes.
• Develop secure payment and billing modules supporting subscription payments, agreement generation, and household management.
• Ensure seamless integration with external property management, CRM, and financial systems through APIs.
• Automate configuration of development, testing, and production environments utilizing cloud-based infrastructure and CI/CD pipelines.
• Achieve high-quality testing coverage across devices and environments, ensuring usability, performance, and security standards are met.

• Landing pages and onboarding workflows for prospective tenants, landlords, and agencies.
• Web and mobile portals tailored for tenants (mobile-focused) and corporate users such as landlords and agents.
• Tenant registration, invite system, and tenancy creation with statuses (e.g., Live, Vacant, Pending).
• Automated household and tenant management, including household composition, lead tenant assignment, and agreement generation.
• Subscription-based fee model, including initial registration fee and recurring monthly membership payments with associated PDF agreement documentation.
• Automated notifications via email and SMS for registration, tenancy updates, household changes, and end-of-tenancy activities.
• End-of-tenancy management, including swapping, splitting, and exiting scenarios.
• Dispute resolution mechanism for damage claims with evidence attachment, comments, and settlement acceptance workflows.
• API provision for system integrations and data synchronization with third-party property and CRM systems.
• Administrative panel for operators to oversee and manage all system activities.

• Payment gateways for processing subscription fees and initial registration payments.
• Email and SMS services for automated communication workflows.
• Property management or CRM systems to synchronize tenancy data and status updates.
• APIs for third-party internal software like CRM, tenant management, or accounting platforms.

• High system availability and uptime, targeting 99.9% availability.
• Data security compliance and encryption for payment and personal information.
• Scalable architecture supporting increased user load and volume of transactions.
• Responsive performance on multiple devices, including desktops and smartphones.

This platform aims to enable clients to reduce upfront deposit barriers, increase rental conversion rates, and streamline tenancy management. Expected benefits include faster onboarding processes, enhanced automation, and improved system integration — collectively leading to increased market competitiveness. Specific impact metrics include reducing tenancy initiation timeframes by up to 30%, decreasing disputes through transparent documentation, and supporting increased property portfolio management efficiency.