Artisans and handmade product sellers face significant obstacles in managing social media marketing efforts, handling orders, communicating with customers, and building consumer trust. Existing online marketplaces often struggle to attract consistent traffic and exhibit high failure rates. Buyers seeking personalized or unique handmade items encounter difficulties in reliably finding and purchasing from trusted sources, often resorting to social media where transaction security and product authenticity can be issues. These challenges hinder the growth and scalability of small artisans' businesses in a competitive marketplace.
A startup or small to medium-sized business specializing in promoting and selling handmade crafts and personalized products through social media channels, aiming to streamline order management and enhance buyer trust.
The project aims to significantly reduce artisans' time and effort spent on social media marketing and order processing, thereby enabling business growth. Expected outcomes include increased sales conversions through integrated social shopping, enhanced customer engagement with behind-the-scenes content, and overall improved buyer trust and satisfaction. The solution is projected to support a scalable environment capable of handling a growing community of artisans and consumers, fostering a more vibrant and secure handmade products marketplace.