The client faces difficulties in providing an intuitive interface for elderly customers to browse, select, and purchase or rent welfare equipment. They also need to efficiently manage extensive data related to products, users, and legal entities, all within a secure environment. Building trust and attracting a large, reliable user community are additional concerns.
A healthcare organization specializing in elderly care services seeking to facilitate the purchase and rental of welfare equipment through a user-friendly online platform.
The new web platform aims to streamline the procurement process for welfare equipment, enhancing user experience and trust. It is expected to increase product listings visibility, improve data management efficiency, and foster a larger, more engaged user community. With advanced search capabilities and secure operations, the platform will help significantly reduce procurement time and costs, ultimately expanding the client’s market reach and service quality.