The client manages non-claim payments and provider contracts using outdated tools such as Microsoft Access and Excel spreadsheets, leading to insecure, inefficient, and error-prone workflows that require manual searching and editing of sensitive health data, compromising security and compliance.
A large insurance organization managing provider contracts and rate terms, seeking to modernize its administrative processes.
Implementation of the secure, integrated web application is expected to significantly reduce manual workload, improve data accuracy, and enhance compliance with healthcare regulations. The platform aims to streamline contract and rate term management, leading to faster processing, better reporting capabilities, and improved security posture, ultimately resulting in increased operational efficiency and reduced risk of data breaches.