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Development of a Secure Web Platform for Contract and Rate Term Management in the Insurance Sector
  1. case
  2. Development of a Secure Web Platform for Contract and Rate Term Management in the Insurance Sector

Development of a Secure Web Platform for Contract and Rate Term Management in the Insurance Sector

freeportmetrics.com
Insurance
Financial services

Challenges of Manual Contract Management in Insurance Organizations

The client manages non-claim payments and provider contracts using outdated tools such as Microsoft Access and Excel spreadsheets, leading to insecure, inefficient, and error-prone workflows that require manual searching and editing of sensitive health data, compromising security and compliance.

About the Client

A large insurance organization managing provider contracts and rate terms, seeking to modernize its administrative processes.

Goals for Modernizing Contract Tracking and Reporting Systems

  • Design and develop a user-friendly, secure web application that consolidates contract and rate management functionalities.
  • Integrate the new platform with existing internal systems to facilitate seamless data access and updates.
  • Ensure HIPAA compliance and implement robust security measures to protect sensitive health information.
  • Reduce manual data handling efforts, improving accuracy and operational efficiency.
  • Enable quick deployment of new features through an agile development process with comprehensive testing.
  • Deliver detailed user documentation to ensure effective adoption and ongoing management.

Core Functional Requirements for the Contract Management System

  • User authentication and role-based access control to ensure security
  • Dashboard for overview and quick access to contract data
  • Form-based input for creating and editing contract details with validation
  • Advanced search and filtering capabilities for efficient data retrieval
  • Automated reporting and export functionalities for compliance and analysis
  • Integration hooks to connect with existing internal systems and databases
  • Audit logs and version control for tracking changes and ensuring data integrity
  • Mobile-friendly interface for on-the-go access

Technological Stack and Architectural Approaches

.Net Core for backend development
Angular for frontend development
Oracle database for data storage
Figma and Miro for UI/UX design and collaboration
Implementation of DevSecOps practices for security automation

External System Integrations Needed

  • Internal systems for contract and provider data synchronization
  • Security tools for vulnerability scanning and compliance monitoring
  • Reporting tools for data analysis and visualization
  • Backup and disaster recovery systems

Critical Non-Functional System Attributes

  • HIPAA compliance to ensure health data security and privacy
  • Data backup and recovery capabilities to safeguard data
  • Scalability to support growing contract data and user base
  • Performance metrics: system response time under 2 seconds for key operations
  • Security by design, including automated security testing within CI/CD pipelines
  • High availability with 99.9% uptime

Projected Business Benefits from the New Contract Management Platform

Implementation of the secure, integrated web application is expected to significantly reduce manual workload, improve data accuracy, and enhance compliance with healthcare regulations. The platform aims to streamline contract and rate term management, leading to faster processing, better reporting capabilities, and improved security posture, ultimately resulting in increased operational efficiency and reduced risk of data breaches.

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