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Development of a Secure, User-Friendly Digital Platform for Chronic Disease Management
  1. case
  2. Development of a Secure, User-Friendly Digital Platform for Chronic Disease Management

Development of a Secure, User-Friendly Digital Platform for Chronic Disease Management

jelvix.com
Medical
Information technology

Identified Challenges in Chronic Disease Patient Engagement and Data Security

The healthcare provider struggles with maintaining patient engagement in managing chronic conditions such as high blood pressure, diabetes, and osteoarthritis. Existing digital solutions lack necessary features and usability, limiting patient access to seamless, secure care. There is a need for a dependable platform that enables health goal tracking, virtual consultations, and prescription management while ensuring compliance with strict data security standards to improve treatment adherence and health outcomes.

About the Client

A mid-sized healthcare provider aiming to enhance digital chronic disease management through secure and accessible patient-focused solutions.

Goals for Developing an Innovative Chronic Disease Digital Management System

  • Enhance patient engagement by providing personalized health tracking, medication reminders, and telehealth capabilities.
  • Ensure robust security and compliance for secure handling of sensitive patient data.
  • Streamline medication ordering and refilling processes to improve treatment adherence and reduce friction in care management.
  • Support healthcare providers with tools for monitoring patient engagement, treatment progress, and analytics.
  • Deliver a scalable, reliable, and user-friendly mobile and web application to facilitate comprehensive chronic disease management.

Core Functionalities for a Secure Chronic Disease Management Platform

  • Patient health goal setting and personalized health recommendations
  • Health score tracking based on patient-entered and device data
  • Medication management with automated reminders and refill requests
  • Secure telemedicine module supporting fully accredited video consultations
  • Prescription order and refill processing integrated with pharmacy services
  • Admin panel for healthcare providers to monitor patient engagement, app usage, and analytics
  • Robust data security measures compliant with international healthcare standards
  • User-friendly mobile app interface supporting Android and iOS platforms with features like Firebase SDK integration, Kotlin Jetpack Compose, and Hilt.

Preferred Technologies and Architectural Approach

PHP 8.2 with Symfony 6.2 for backend development
MySQL 5.7 for database management
Nginx web server
Docker for containerization and deployment
ApiPlatform for API development
Firebase SDK for push notifications, crash reporting, and analytics
Native Android app built with Kotlin 1.8, Jetpack Compose, Hilt, and Firebase suite

Essential External System Integrations

  • Healthcare data security and compliance standards
  • Video conferencing platforms for telehealth
  • Pharmacy systems for prescription management and refills
  • Analytics and monitoring tools for app usage and performance

Critical Non-Functional System Requirements

  • High scalability to support increasing user base without performance degradation
  • High performance ensuring quick response times for user interactions
  • Strict data security and encryption protocols to safeguard patient information
  • Compliance with international healthcare data privacy regulations
  • 99.9% uptime and reliability for continuous patient and provider access
  • Responsive UI for seamless mobile and web user experiences

Projected Business Benefits and Outcomes

The implementation of this secure, user-friendly digital platform is expected to significantly improve patient engagement and treatment adherence, leading to higher rates of medication compliance and better health outcomes. The streamlined processes and automated reminders will reduce friction in chronic care management, contributing to more efficient resource utilization for healthcare providers. Based on similar initiatives, the platform anticipates increasing patient participation metrics and treatment adherence rates, ultimately enhancing the quality of chronic disease care delivery.

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