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Development of a Scalable Workforce Management Platform for the Cleaning Industry
  1. case
  2. Development of a Scalable Workforce Management Platform for the Cleaning Industry

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Development of a Scalable Workforce Management Platform for the Cleaning Industry

inoxoft.com
Environmental Services
Facilities Management
Waste Management
Transportation

Challenges in Cleaning Industry Workforce Management

Cleaning businesses, especially those with remote teams, face operational inefficiencies due to fragmented task management, lack of real-time progress tracking, and poor communication between managers, staff, and clients. This leads to accountability gaps, delayed issue resolution, and missed revenue opportunities in a globally growing market.

About the Client

An Australian tech enterprise providing data-driven solutions for waste, transportation, cleaning, and facilities management industries.

Key Project Goals

  • Streamline cleaning operations through centralized task management
  • Enable real-time visibility and communication across all stakeholders
  • Support business expansion into Asia-Pacific markets
  • Enhance accountability via automated reporting and compliance tracking
  • Establish a competitive edge through innovative digital workflows

Core System Capabilities

  • Real-time reporting dashboards for managers and clients
  • Dynamic task scheduling with geocoding integration
  • QR code-based task validation for cleaning staff
  • Automated recurring task management
  • Customer feedback and quality control module
  • Compliance tracking with risk mitigation alerts

Technology Stack Requirements

Microsoft Azure
.NET Core
React.js
Xamarin
Azure DevOps

System Integration Needs

  • Google Maps API for geocoding
  • Twilio for SMS notifications
  • Microsoft 365 ecosystem
  • Payment gateway for service billing

Operational Requirements

  • 99.9% uptime SLA with multi-region redundancy
  • Support for 10,000+ concurrent mobile users
  • GDPR-compliant data security framework
  • Cross-platform compatibility (iOS/Android/Web)

Expected Business Outcomes

The platform will enable scalable operations across Asia-Pacific markets, reduce administrative overhead by 40% through automation, improve client retention via transparent reporting, and position the client as a technology leader in a traditionally low-tech industry, unlocking $2M+ in annual recurring revenue potential.

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