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Development of a Scalable Web Application for Conference and Event Management
  1. case
  2. Development of a Scalable Web Application for Conference and Event Management

Development of a Scalable Web Application for Conference and Event Management

launchpadlab.com
Education
Non-profit

Challenges in Managing Growing Conference Operations with Outdated Software

The organization relies on decade-old, disjointed conference management systems, each with separate servers and databases, leading to bottlenecks as the scale of international student conferences increases. The existing systems hinder efficient registration, application processing, committee and country assignments, invoicing, and reporting, thereby increasing manual workload and reducing operational agility.

About the Client

A large, influential international educational organization coordinating multiple global student conferences, requiring a unified digital platform to streamline event operations, registrations, and administration.

Goals for Streamlining Conference Management and Enhancing User Experience

  • Design and implement a unified web-based platform capable of scaling to manage multiple international conferences concurrently.
  • Automate application workflows, including registration, review, and approval processes.
  • Integrate invoicing with external accounting systems to simplify billing and payments.
  • Develop committee and country management modules to assign participants accurately and efficiently.
  • Implement intelligent matching algorithms for delegate and delegation assignments based on school requests and delegation sizes.
  • Provide customizable reporting and export functionalities for event planning, badge printing, and attendee management.
  • Enable role-based access controls with multi-level permissions for administrative staff, moderators, and participants.
  • Ensure accessibility for non-English speakers and facilitate inclusivity in user experience.

Core Functional Specifications for Conference Management Web Application

  • User registration with seamless onboarding and profile management
  • Application workflow automation for processing, approval, or rejection
  • Committee and country management interfaces for creating, assigning, and configuring committees and seats, including support for legacy country data and special characters
  • Delegate assignment system allowing schools to manage their delegation and assign students to open committee positions
  • Invoicing module integrated with external accounting software for generating, sending, and tracking invoices, including multiple invoice types per conference
  • Notification and alert system for invoice statuses, application updates, and event reminders
  • Reporting and export functionalities producing CSV files for badges, emails, awards, and attendance tracking

Technology Stack Preferences for Scalable Conference Management System

Web application built on a robust, scalable framework (e.g., Ruby on Rails, Django, or Node.js)
Rich client-side application using modern JavaScript frameworks (e.g., Ember.js, React, Vue.js)
Cloud hosting on a reliable provider (e.g., AWS or Azure) to ensure scalability and availability

Essential External System Integrations for Seamless Operations

  • Accounting and invoicing system integration (e.g., QuickBooks Online or equivalent) for billing automation
  • Email notification service for communication automation
  • Data export tools for generating reports in CSV or other formats

Key Non-Functional Requirements for Conference Platform Performance and Security

  • Scalability to support simultaneous management of multiple large-scale conferences with thousands of participants
  • High availability with 99.9% uptime to ensure uninterrupted access during conference periods
  • Secure role-based access control with data encryption and compliance with data privacy standards
  • Responsive UI design with accessibility features to accommodate non-English speakers and users with disabilities
  • Performance benchmarks: page load times under 2 seconds, robust handling of concurrent users

Projected Business Benefits of the Conference Management Platform

The implementation of the unified web application is expected to significantly streamline conference operations, reducing manual administrative hours by several weeks per event cycle. Automated workflows, improved delegate matching, and integrated invoicing will enable faster application processing and reconciliation. Enhanced user experience and accessibility will increase participant engagement across diverse regions, supporting the organization’s global scale and growth objectives.

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