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Development of a Scalable Visitor Management System for Secured Facilities
  1. case
  2. Development of a Scalable Visitor Management System for Secured Facilities

Development of a Scalable Visitor Management System for Secured Facilities

gloriumtech.com
Government
Information technology
Security systems

Challenges in Managing Secure Visitor Access for High-Security Facilities

The organization faces difficulties in efficiently managing visitor access to restricted areas, ensuring security compliance, and handling personal data securely. The existing manual or outdated systems lack scalability and integration with advanced validation and security features, hindering operational efficiency and security assurance for a large network of secured facilities.

About the Client

A large government agency or organization requiring a secure, scalable visitor management platform integrated with security and background verification systems.

Goals for Developing a Secure and Scalable Visitor Management Solution

  • Develop a modular, scalable visitor management system capable of supporting multiple secured facilities within a large organizational network.
  • Implement features allowing authorized personnel to invite and manage visitors, assign access levels, and oversee project and location management.
  • Enhance security with visitor background verification, access validation, and integration with security hardware such as gate scanners.
  • Ensure compliance with data security standards and facilitate auditing through comprehensive reporting tools.
  • Build a user-friendly mobile app for visitors to streamline check-in procedures and improve visitor experience.
  • Design the system to operate securely within a government network environment, meeting data classification and security standards such as ATO IL 4.

Core Functional Requirements for the Visitor Management System

  • Authorized personnel can invite visitors to restricted areas.
  • Management portal for overseeing multiple projects, locations, and user roles.
  • Security officer interface for checking visitor information, background checks, and access validation.
  • User management tools for administrators overseeing staff, contractors, and subcontractors.
  • Mobile application for visitors to facilitate quick check-ins and access requests.
  • Integration with gate scanners and security hardware for real-time access control.

Technological Framework and Architecture Preferences

ReactJS for frontend development
.NET for backend services
Microsoft SQL Server for data management
Cloud infrastructure utilizing AWS services
Security frameworks supporting compliance levels such as ATO IL 4

Essential System Integrations for Seamless Operations

  • Gate scanner hardware for access control
  • Background verification and identity validation services
  • Authentication systems for secure user management

Critical Non-Functional System Requirements

  • System scalability to support future expansion across hundreds of facilities
  • Robust security features to protect sensitive personal data in compliance with government standards
  • High availability and performance to support real-time visitor validation and access control
  • Rigorous auditing and reporting capabilities for compliance and security monitoring

Projected Business Benefits of the Visitor Management System

The implementation of this scalable visitor management solution will streamline access procedures, improve security compliance, and reduce manual effort across multiple secure facilities. Expected benefits include enhanced operational efficiency, faster visitor processing times, and adherence to strict security standards, laying a robust foundation for future growth and security resilience.

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