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Development of a Scalable SaaS Platform for Remote Medical Device Management and Quality Assurance
  1. case
  2. Development of a Scalable SaaS Platform for Remote Medical Device Management and Quality Assurance

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Development of a Scalable SaaS Platform for Remote Medical Device Management and Quality Assurance

acropolium
Medical
Information technology
SaaS

Operational Inefficiencies in Medical Device Maintenance

The client faced excessive administrative and workforce costs due to manual audit processes, certification tracking, and quality control operations. Key challenges included poor client-vendor communication, fragmented data storage systems, and lack of remote device calibration capabilities.

About the Client

Enterprise SaaS provider specializing in medical device management and quality control systems

Strategic Development Goals

  • Implement a Computerized Maintenance Management System (CMMS) for medical devices
  • Reduce workforce expenses through automation
  • Enhance communication between clients, vendors, and technicians
  • Establish secure cloud-based data storage with improved accessibility

Core System Capabilities

  • Asset compliance tracking and certification management
  • Single Sign-On (SSO) authentication
  • Mobile application for field technicians
  • Remote device calibration interface
  • Quality control workflow automation
  • Collaboration dashboard for stakeholders
  • Audit trail and reporting system

Technology Stack Requirements

.NET Framework
Azure Cloud Services
SQL Server
Xamarin
ASP.NET MVC
Telerik UI
Web API 2

System Integration Needs

  • Medical device APIs
  • Third-party calibration equipment
  • Enterprise resource planning (ERP) systems
  • Identity management solutions

Performance and Security Standards

  • High-load capacity for concurrent device connections
  • HIPAA-compliant data security measures
  • 99.9% system uptime SLA
  • Role-based access control (RBAC)
  • Multi-tenancy architecture

Expected Business Outcomes

Implementation of the CMMS platform is projected to reduce operational costs by 65%, increase system capacity by 57%, and improve customer acquisition by 30% through enhanced service delivery and streamlined communication channels.

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