Development of a Scalable Online Marketplace for Connecting Fitness Coaches with Clients

The client faces difficulties in rebuilding their existing web app to improve functionality and user experience, specifically in enabling location-based trainer searches, seamless online and offline booking processes, secure payment and withdrawal systems, and effective trainer rating mechanisms. Additionally, there is a need to enhance scalability and integrate with external postal and video conferencing services to support future expansion.

A mid-sized online platform aiming to streamline the connection between personal fitness trainers and users seeking personalized fitness guidance across various locations and modalities.

• Rebuild and enhance the existing platform into a responsive, user-friendly web and mobile application with improved search, booking, and communication capabilities.
• Implement comprehensive search filters allowing users to find trainers based on location, expertise, availability, and other criteria.
• Integrate seamless appointment booking for both online (virtual sessions) and offline (in-person) meetings.
• Develop a transparent pricing system inclusive of all fees and commissions, with secure online payment and payout functionalities.
• Create a trainer rating and review system that influences search rankings and user decision-making.
• Design a scalable platform architecture capable of supporting future feature expansions and increased user load.
• Integrate with external postal services for shipping or promotional materials as needed, and with video conferencing tools for virtual sessions.

• Advanced trainer search with multi-criteria filters including location, expertise, and availability.
• One-tap zoom sessions integration for seamless virtual meetings.
• Online and offline appointment booking workflows with calendar management.
• Transparent pricing display with included fees and no hidden costs.
• Secure payment gateway integration for user transactions and trainer withdrawals.
• Trainer rating and review system to influence search rankings and provider reputation.
• Architectural design supporting platform scalability and future functionality expansion.
• Integration with postal services for logistics and with video conferencing tools for live virtual sessions.

• Postal/shipping services API
• Video conferencing platform API (e.g., Zoom, similar)

• System should support a large user base with scalability to accommodate future growth.
• High availability and minimal downtime for critical functionalities.
• Robust security measures for payment processes and user data protection.
• Responsive design ensuring optimal user experience on desktops and mobile devices.
• Performance optimized for fast search and booking operations.

The new platform aims to increase active user engagement through improved search and booking features, support scalable operations to handle growth, and enhance user satisfaction with transparent pricing and seamless communication, ultimately boosting the client’s market presence as a leading online fitness marketplace.