Development of a Scalable Multitenant LMS for Industry-Specific Training Solutions

A leading gaming organization needs a flexible, highly scalable LMS to efficiently deliver compliant and customizable training content across multiple casino clients. The existing legacy systems lack the flexibility, customization options, and scalability required to support rapid growth—aiming to increase their active user base from tens of thousands to several hundred thousand users, while ensuring compliance, automation, and seamless updates for diverse client needs.

A large enterprise in the gaming sector seeking a customized, scalable LMS platform to deliver industry-focused training courses to a growing user base of casino employees and management.

• Develop a cloud-based SaaS LMS supporting up to 600,000 registered users to accommodate future growth.
• Implement multitenant architecture enabling creation of customized tenant instances, supporting at least 500 tenants with white labeling options such as dedicated URLs, branding, and UI customization.
• Enable creation, management, and customization of industry-specific courses and assessments, including support for SCORM-compliant content via integration with a content engine.
• Design an intuitive learner portal with course search, enrollment, progress tracking, calendar, and communication features.
• Develop an admin panel for system administrators and tenant managers to control user management, course creation, enrollment, reporting, and automation processes like bulk user uploads and content versioning.
• Incorporate automated processes to reduce manual effort, such as bulk user uploads, course versioning, and report notifications.
• Ensure centralized update management with synchronization of system upgrades across tenants.
• Provide flexible reporting capabilities, enabling detailed tracking of course completion, test pass/fail statuses, and customized report generation.
• Retain compliance (e.g., SCORM) standards for content interoperability and support rapid customization for tenants.

• Multitenant architecture supporting at least 500 tenants with dedicated branding and customization options (white labeling, subdomains, UI themes).
• Two primary modules: an administrative central panel for global and tenant-specific management, and a dedicated tenant portal for end-user access.
• Flexible course management with the ability to create general (industry-wide) and tenant-specific courses, including lessons with multimedia, PDFs, external links, and SCORM packages.
• Integration with an SCORM-compliant content engine (e.g., Rustici engine) for content launch and communication.
• Support for creating and managing assessments, surveys, and customized learning paths with dependencies and conditional logic.
• Features for bulk user management via XLS/JSON uploads and API integrations for seamless onboarding.
• Automated processes such as content versioning, bulk user notifications, and schedule-based actions.
• Real-time dashboards and customizable reports for tracking user progress, course completion, test results, and system activities.
• User-friendly interfaces for learners and administrators, utilizing SPA architecture for fast, native-like experiences.

• SCORM content engine (such as Rustici) for content interoperability.
• Content management system for uploading and updating courses and lessons.
• API integrations for bulk user management and data synchronization.
• Reporting tools for analytics and compliance tracking.
• Authentication systems for secure login and tenant management.

• Support up to 600,000 active users with high availability and minimal downtime.
• Matrix-based performance benchmarks to ensure rapid content loading and interaction.
• Secure multi-level authentication and data protection compliant with industry standards.
• Automated update and upgrade synchronization across tenants to minimize operational disruption.
• Customizable user roles and permissions to control access levels.

This new LMS will enable the client to support a rapidly expanding user base, streamline content and user management through automation, and deliver compliant, industry-specific training across multiple clients. It is expected to improve operational efficiency, enhance training customization, and facilitate future growth—aiming to scale from tens of thousands to hundreds of thousands of users, with measurable improvements in user engagement, content delivery speed, and training compliance reporting.