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Development of a Scalable Multi-Region Booking & Traceability Platform
  1. case
  2. Development of a Scalable Multi-Region Booking & Traceability Platform

Development of a Scalable Multi-Region Booking & Traceability Platform

streaver.com
Retail
Consumer products & services

Identifying the Core Challenges in Global Booking and Traceability Systems

The client faces complex requirements to ensure regulatory compliance, manage multiple regional portals, handle high traffic surges during promotions, and provide accurate, localized pricing and availability information across numerous countries and time zones, all while maintaining a unified, scalable platform that supports multi-brand operations with minimal conflict.

About the Client

A global retail organization managing product traceability, regional pricing, and customer booking systems across multiple markets with varying regulations and user demands.

Goals for Developing a Robust, High-Performance Booking & Traceability Platform

  • Implement scalable, autoscaling infrastructure capable of handling promotional traffic spikes and high concurrency loads.
  • Develop a multi-tenant, white-label platform supporting multiple brands with customized configurations within a single codebase.
  • Create a comprehensive product traceability system with integrated blockchain features to improve transparency and contractual management.
  • Build a global time zone-aware booking and pricing management system ensuring accurate availability and cost data worldwide.
  • Design a modern, fast-loading user interface to enhance user experience and satisfaction.
  • Establish secure, streamlined CI/CD deployment pipelines with continuous security enhancements.
  • Enable seamless integration with external systems such as payment gateways, blockchain networks, and third-party logistics or booking services.

Core Functional Requirements for the Booking & Traceability System

  • Autoscaling infrastructure for dynamic resource allocation during traffic surges.
  • API-first architecture supporting multi-tenant white-label deployments with modular customization.
  • Smart time zone and regional pricing management to ensure accuracy across 41+ countries.
  • Modern React-based frontend for improved load times and user experience.
  • Real-time inventory and booking updates to ensure availability accuracy.
  • Blockchain integration for securing contracts and enhancing transparency.
  • Dual portals: a client-facing portal for traceability access and an internal portal for order and user management.
  • Security-focused CI/CD pipelines supporting zero-downtime deployments and proactive vulnerability management.

Preferred Technologies and Architecture Approaches

Autoscaling cloud infrastructure
ReactJS for frontend development
API-first, modular architecture
Blockchain technology for contract transparency
Secure CI/CD pipelines with automated security checks

External Systems and Integration Needs

  • Blockchain networks for contract management
  • Payment systems for booking transactions
  • Third-party logistics or booking services
  • Regional pricing and availability data sources

Non-Functional Requirements for System Performance and Security

  • Support for high concurrency loads with autoscaling capabilities.
  • Processing over 5 million booking or product updates daily.
  • Global system uptime with zero downtime deployments.
  • Compliance with regional regulations and security standards.
  • Fast load times and high responsiveness on modern browsers.

Expected Business Impact of the Booking Platform Enhancement

The new platform is projected to enable seamless multi-region, multi-brand operations with stable performance during peak promotion periods, processing over 5 million updates daily. It will enhance user experience through faster load times and accurate regional data, increase customer satisfaction, and ensure regulatory compliance across diverse markets, thereby supporting scalable international growth and operational resilience.

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