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Development of a Scalable HIPAA-Compliant Telehealth Platform with Multiplatform Support

acropolium

Medical

Health & Fitness

Information Technology

Technical Debt and Compliance Challenges in Healthcare Platform Development

Multiple international vendors contributed to inconsistent documentation, poor code quality, and significant technical debt. Lack of architectural specifications hindered scalability and HIPAA compliance, while fragmented development practices increased maintenance costs and delayed feature delivery.

About the Client

A virtual healthcare company specializing in sexual health services, requiring a fully integrated digital platform to address underserved markets

Key Project Objectives

Conduct comprehensive system audit and documentation standardization
Optimize code quality and infrastructure architecture
Establish scalable foundation for future feature development
Implement HIPAA-compliant security measures across all components

Core Platform Requirements

HIPAA-compliant video/audio consultation capabilities
Secure messaging with end-to-end encryption
Electronic prescription management
Medical record storage and sharing
User authentication with biometric options
Cross-platform synchronization (iOS/Android/Web)

Technology Stack

.NET Core

Azure

Objective-C

Java

System Integrations

Electronic Health Record (EHR) systems
Payment gateways for telehealth consultations
Identity verification services
Medical device APIs

Non-Functional Requirements

HIPAA and GDPR compliance certification
99.95% system uptime SLA
Sub-200ms latency for real-time communications
Horizontal scalability for 10x user growth
Automated compliance monitoring dashboard

Expected Business Outcomes

Projected 40% reduction in IT maintenance costs through technical debt reduction, 56% faster feature delivery cycles due to improved architecture, and 38% increase in patient retention from enhanced platform reliability and security features