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Development of a Scalable E-commerce Platform with Supplier Integration and Performance Optimization
  1. case
  2. Development of a Scalable E-commerce Platform with Supplier Integration and Performance Optimization

Development of a Scalable E-commerce Platform with Supplier Integration and Performance Optimization

itransition.com
Retail
eCommerce
Consumer products & services

Identifying Challenges in Building a Robust and Scalable Online Retail Platform

The client faces difficulties in delivering an enhanced, scalable online shopping experience due to limitations in managing a large and diverse product catalog, integrating multiple supplier systems with inconsistent data availability, and ensuring optimal website performance amid high traffic and data processing demands.

About the Client

A mid to large-sized retail company offering hardware and software solutions to small and medium-sized businesses, seeking to enhance their online shopping experience and expand their product catalog.

Goals for Developing an Advanced E-commerce Solution

  • Implement a comprehensive, scalable e-commerce platform capable of supporting over 90,000 customers and a rapidly growing product catalog with hundreds of product types.
  • Integrate seamlessly with multiple supplier databases, including non-API sources, for automatic daily product data updates and accurate display of product information.
  • Enhance user experience through customized navigation, optimized cart functionality, and personalized leasing options for eligible products.
  • Deploy performance optimizations to achieve page load times of less than one second to improve user engagement and conversion rates.
  • Integrate with third-party payment systems, delivery providers, and accounting platforms to streamline order processing and financial management.
  • Provide administrative capabilities for product management, promotions, order fulfillment, and user permissions.

Core Functionalities and Features for the E-commerce System

  • A customer-facing website with customized themes and enhanced navigation features.
  • Product aggregation from multiple suppliers with daily data imports via file aggregation services for vendors lacking direct API access.
  • Advanced search and filtering capabilities utilizing a dedicated indexing engine for fast product retrieval.
  • Support for leasing options with popup links displaying lease terms and submission forms based on customer-provided rates.
  • Integration of third-party modules for promo banners, cart management, coupon processing, and product import extensions.
  • Seamless integration with payment gateways, delivery carriers (e.g., UPS, FedEx, DHL, USPS), and accounting software (e.g., integrated modules for QuickBooks).
  • Ability for users to create multiple shopping carts, save them, and switch between them.

Preferred Technical Stack and Architectural Principles

Adobe-based e-commerce platform or equivalent scalable CMS
Cloud hosting environment utilizing AWS: Amazon RDS, EC2 instances, Varnish Cache
Elasticsearch for fast search and product indexing
Data aggregation tools facilitating nightly product data imports from supplier files
Extensions and modules for promo banners, cart management, and promotions

Essential External System Integrations for Business Efficiency

  • Supplier databases via file aggregation services (Etilize or similar) for product data
  • Payment gateways and delivery carriers (UPS, FedEx, DHL, USPS)
  • Accounting systems such as QuickBooks (via integration modules)
  • Promotion modules for discount coupons and notifications
  • Leasing rate management systems to facilitate lease promotions

Key Non-Functional Requirements Ensuring Performance and Scalability

  • Achieve page load times of less than 1 second under typical load conditions
  • Support growth to over 90,000 active customers with scalable infrastructure
  • Maintain system uptime and reliability aligned with high-traffic e-commerce standards
  • Ensure data security and compliance with relevant standards for customer and business data
  • Automate nightly product data updates with minimal performance impact

Expected Business Outcomes from the E-commerce Platform Enhancement

The implementation of this scalable e-commerce solution is expected to support significant business growth, including increasing customer base by over 90,000 users, expanding product offerings by 300 times, and enabling a sixfold increase in partner collaborations. Enhanced performance and features will improve user experience, drive higher conversion rates, and facilitate seamless integration with suppliers and logistics providers, ultimately leading to increased revenue and operational efficiency.

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