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Development of a Scalable Data Management Platform for Education Support Systems
  1. case
  2. Development of a Scalable Data Management Platform for Education Support Systems

Development of a Scalable Data Management Platform for Education Support Systems

wesoftyou.com
Education
Non-profit

Challenges in Student Data Management and Support Workflow Automation

The client currently relies on a rigid and costly legacy system that is difficult to scale and integrate across multiple districts. Fragmented and inconsistent data from various student information systems hinder timely decision-making. Manual processes for onboarding, support requests, and case management lead to high administrative overhead, delays, and increased costs. Managing role-based access and compliance with data privacy regulations must be streamlined and secure for diverse user groups, including educators, administrators, and external service providers.

About the Client

A medium to large educational non-profit organization aiming to streamline student support, data integration, and administrative workflows across multiple school districts.

Key Goals for Implementing an Enhanced Education Data Platform

  • Replace existing legacy systems with a scalable, customizable platform that reduces operational and licensing costs.
  • Automate district onboarding processes to decrease setup time from several weeks to 1–2 days.
  • Implement automated routing and management of student support requests to improve response times and accuracy.
  • Enable secure, role-based access control for multiple user types, including educators, administrators, and external providers.
  • Centralize and unify student data from multiple sources to facilitate real-time insights, early intervention, and collaborative decision-making.
  • Develop dashboards and analytics tools to provide actionable insights for early intervention and student engagement monitoring.
  • Support integration with various student information systems (SIS) and ensure compliance with data privacy regulations.

Core Functional System Features for Education Data Management

  • Secure login and role-specific dashboards for administrators, educators, and external service providers.
  • Administrative interface for user management, configuration, and multi-district oversight.
  • Automated district onboarding with preconfigured templates reducing setup time significantly.
  • Unified student profiles integrating academic, behavioral, and attendance data with real-time updates.
  • Support Request Submission Module allowing educators to submit and track student support needs.
  • Automated routing and assignment of support requests based on predefined criteria and student needs.
  • Case and intervention management capabilities with logging, progress tracking, and notes.
  • Data pipelines for integrating various SIS data sources, normalizing information, and maintaining data accuracy.
  • Interactive dashboards providing district-wide and school-level insights into student interventions and risks.
  • Real-time alerts for high-risk students requiring immediate intervention.

Technologies and Architecture Preferences for the Platform

Modular architecture using Django (or equivalent backend framework), with RESTful API design.
React.js with Redux Toolkit, TypeScript, and Tailwind CSS for frontend development.
AWS services such as SQS and EventBridge for event-driven data processing and scalability.
Role-based access control implemented from the ground up to ensure security and ease of use.
Containerization and CI/CD pipelines for scalable deployment and ongoing development.

Necessary External System Integrations

  • Multiple student information systems (SIS) for data ingestion and synchronization.
  • External data sources for attendance, behavioral, and academic records.
  • Secure authentication providers for role-based access control.
  • Notification systems for real-time alerts and updates.

Critical Non-Functional System Requirements

  • System scalability to support continuous growth in student profiles and districts.
  • High availability with 99.9% uptime to ensure reliable access for users.
  • Data security compliance with regulations such as FERPA or equivalent.
  • Performance optimization to ensure dashboard data loads within 2 seconds and support concurrent users smoothly.
  • Robust data privacy measures, including role-based access controls and encrypted data storage.

Expected Business Impact and Benefits of the Data Platform

By implementing this scalable and automated education data management platform, the client aims to reduce onboarding time from weeks to 1-2 days, automate administrative workflows to decrease manual workload by up to 80%, and centralize data for over 20,000 student profiles. These improvements will foster faster response times, better collaboration among staff and providers, significant cost savings, and enhanced early intervention capabilities, ultimately improving student support outcomes and operational efficiency.

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