The client experiences difficulties managing occupied scanning devices due to lack of a structured reservation system, leading to inefficiencies and user dissatisfaction. Additionally, users seek an online search solution that closely replicates the experience of physically browsing a library collection, but current virtual search capabilities are limited or not user-friendly.
A mid-sized academic library system aiming to optimize resource utilization and provide seamless access to library materials through digital solutions.
By implementing the reservation management and virtual library search system, the client aims to reduce device occupancy conflicts by up to 30%, increase digital resource usage and user engagement, and enhance overall satisfaction. The system is expected to streamline reservation processes, improve resource management efficiency, and offer a more intuitive virtual browsing experience, leading to higher operational effectiveness.