Development of a Real-Time Transaction Processing and Quality Assurance System for Urban Transport Fare Management

The client provides an open architecture revenue management system for managing complex, integrated transport networks and supports evolving payment technologies. With over 20 regional operations, more than 450 transport operators, and processing approximately 24 billion transactions annually, ensuring transaction accuracy in real-time is critical. Rapid deployments of system updates to support new fare policies, payment methods, and technological integrations require an automated quality assurance process to prevent errors, reduce testing time, and enhance customer experience.

A global transport authority managing multimodal urban transit networks seeking to ensure transaction accuracy and enhance operational quality through automation.

• Reduce test execution runtime by approximately 40% through automation.
• Expand test coverage to ensure 90% of transaction scenarios are validated.
• Early detection of bugs and transaction failures to minimize impact on live operations in real-time.
• Ensure high accuracy and consistency of fare processing across various payment methods and transaction types.
• Support validation of new payment technologies, fare policies, and network integrations with minimal manual effort.

• Encapsulating business flows to simulate tap-in/tap-out scenarios during peak and off-peak hours.
• Automation of diverse transaction types, including tap, fare reversal, zone transfer, and account bifurcation.
• Dynamic simulation utilities for bank card tap transactions with different usage patterns.
• Automated regression testing suites with support for edge cases such as tap timeouts and zone transfers.
• Assertions to verify transaction accuracy across multiple data points and combinations.
• Cross-browser testing capabilities (Chrome, Firefox, Edge) for compatibility assurance.
• Integration of automated test execution with CI/CD tools like Jenkins for continuous testing.

• Payment gateway systems to verify processing for Visa, MasterCard, Amex, and certified transit gateways.
• Backend fare management and transaction databases for data validation.
• Third-party banking and card systems for autoreloading and account bifurcation testing.

• Achieve a 40% reduction in test execution time through automation.
• Support testing of over 24 billion transactions annually with high reliability and accuracy.
• Ensure cross-browser compatibility and responsiveness.
• Maintain security standards compliant with industry regulations for payment data handling.
• Scalability to extend testing coverages as new payment methods and policies are introduced.

Implementation of this automated testing system will significantly enhance transaction accuracy and reliability, supporting the processing of over 24 billion transactions annually. The reduction in testing time by approximately 40% and an increase in test coverage by 90% will enable faster deployment of system updates, early bug detection, and improved customer satisfaction across multiple urban transport operators worldwide.