Development of a Real-Time Audio Broadcast System for Guided Tours

Tour operators rely on traditional headset systems that require significant investment, ongoing maintenance, and logistical planning for recharging and replacement. These systems can be uncomfortable for users and do not facilitate efficient communication during guided tours, negatively impacting tour quality and operational efficiency.

A mid-sized tourism company offering guided tours seeking to modernize their audio communication tools for tour guides and tourists.

• Develop a mobile application enabling real-time, one-way voice broadcasting from tour guides to multiple tourists.
• Reduce costs associated with hardware rentals and maintenance by replacing traditional headsets with software-based solutions.
• Enhance user experience through easy onboarding and reliable group communication functionality.
• Achieve a stable, scalable platform supporting large group sizes during tours.

• Real-time live audio broadcast from tour guides to multiple tourists
• Simple user onboarding process for guides and tourists
• Group creation and management capabilities to organize tour participants
• Support for large group calls with scalable audio conferencing
• Robust webRTC configuration for high-quality audio streaming and stability
• Cross-platform compatibility (Android and iOS) using a unified tech stack
• Bug tracking, performance monitoring, and deployment support for continuous improvements

• Authentication system for user onboarding and access control
• Cloud hosting platform to support scalable, reliable service
• Analytics and monitoring tools for performance tracking
• Support for future integration with location and scheduling systems

• High audio quality with minimal latency suitable for live communication
• Scalability to support large groups (e.g., up to 50+ users per session)
• System stability with minimal outages or bugs
• Intuitive UI/UX for easy onboarding and operation
• Compliance with data privacy and security standards

The implementation of this real-time audio broadcast system aims to significantly reduce operational costs related to hardware rental and maintenance. It will improve tour guide and tourist experience, enabling larger groups to be managed more efficiently. The system is expected to support stable, high-quality voice streaming for large groups, ultimately increasing tour capacity and customer satisfaction, leading to increased revenue streams and streamlined logistical operations.