Development of a Rapid Emergency Communication and Assistance System for Elderly Care

The client needs a dependable, fast, and always available communication system that enables elderly individuals to connect with caregivers or emergency services instantly, regardless of network conditions, to ensure immediate assistance when needed.

A mid-sized healthcare organization specializing in elderly care services, seeking to enhance emergency response capabilities for its users.

• Design and implement a mobile emergency help solution that ensures call setup times of less than 3 seconds for immediate response.
• Create a reliable, high-quality communication platform supporting private and group video chats with low latency.
• Provide accurate real-time location tracking to enable swift dispatch of assistance.
• Implement user management features including contact management, caregiver invitations via SMS, and registration of aging relatives as emergency members.
• Integrate secure payment and subscription management functionalities, including recurring payments and authentication features.
• Develop a robust backend capable of supporting at least 450 concurrent video streams per server, ensuring high availability and performance under load.
• Design adaptive communication algorithms that adjust call quality based on network bandwidth, battery status, and device conditions to maintain reliable connectivity.

• End-to-end consultation with ultra-fast call setup (<3 seconds)
• Peer-to-peer (P2P) low-latency video calling supporting up to 3 participants
• Private video chats and group calls for user support and communication
• Real-time location sharing with map integration for quick assistance
• One-tap integration with ride-hailing services for emergency transport
• User contact management including adding, editing, and deleting contacts
• Caregiver invitations via SMS and registration of emergency members
• Secure payment gateway supporting card payments, recurring billing, and subscription management
• 2-way communication fallback options, including audio-only mode and regular call transfers when network quality degrades
• Intelligent backend algorithms to adapt communication quality based on network, device battery, and performance metrics

• Ride-hailing service APIs for two-tap taxi requests
• SMS gateway providers for caregiver invitations
• Payment processing systems supporting 3D Secure and recurring payments

• Call setup latency under 3 seconds
• Support for at least 450 concurrent video streams per server
• 70% network adaptability, including switching to audio-only on degraded networks
• High availability with minimal downtime
• End-to-end data security and user privacy compliance

The implementation of this rapid emergency communication system is expected to significantly improve response times, with call setup under 3 seconds, and ensure dependable connectivity even in suboptimal network conditions. Supporting over 450 concurrent video streams will facilitate high-capacity user engagement, ultimately enhancing elderly care services, increasing user trust, and expanding market reach for the client.