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Development of a Public Career and Educational Resources Platform for Civic Engagement
  1. case
  2. Development of a Public Career and Educational Resources Platform for Civic Engagement

Development of a Public Career and Educational Resources Platform for Civic Engagement

embiq.com
Government
Education
Information technology

Challenges Faced by Municipal Governments in Providing Accessible Civic Resources

A local government aims to create a user-friendly and accessible website that offers citizens easy access to job listings and educational opportunities. The existing platforms lack compliance with Web Content Accessibility Guidelines (WCAG) and do not facilitate effective engagement with diverse community members, including those with disabilities.

About the Client

A municipal government seeking to enhance citizen access to job opportunities and educational offerings through an accessible online platform.

Goals for Developing an Accessible Civic Resources Platform

  • Design and implement a responsive, easy-to-use website that complies with WCAG standards.
  • Integrate comprehensive listings of local job opportunities and educational programs for residents.
  • Create an engaging and accessible platform that encourages civic participation and improves information dissemination.
  • Achieve recognition for innovation in civic engagement, similar to awards received for successful municipal digital solutions.

Core Functional Features for the Civic Resources Platform

  • User-friendly interface following Web Content Accessibility Guidelines (WCAG) for inclusivity.
  • Dynamic search and filtering options for job and education listings.
  • Responsive design compatible with various devices and assistive technologies.
  • Backend management system for updating and maintaining listings.
  • Integration with city database systems for real-time data updates.
  • Analytics dashboard for monitoring user engagement and resource utilization.

Technology and Architectural Preferences for the Platform

Modern web frameworks supporting accessibility features
Responsive web design technologies (HTML5, CSS3, JavaScript frameworks)
Content Management System (CMS) for easy content updates

External System Integrations Needed

  • City's existing database systems for job and education listings
  • Accessibility testing tools to ensure compliance
  • Analytics and monitoring tools for user engagement metrics

Non-Functional Requirements Ensuring Platform Reliability and Accessibility

  • High availability with 99.9% uptime
  • Fast load times, aiming for under 3 seconds page load on standard broadband
  • Scalable architecture to handle increasing user traffic
  • Strict adherence to WCAG 2.1 AA accessibility standards
  • Data security and privacy compliance

Projected Benefits and Outcomes of the Civic Platform Development

The new platform is expected to provide citizens with a seamless and accessible interface to find employment and educational resources, thereby enhancing civic engagement. It aims to serve a broad demographic, including individuals with disabilities, and promote economic development. Based on similar initiatives, the platform could significantly improve resource access, with the potential to receive recognition for innovation and positively impact local employment and education participation rates.

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