The client faces difficulties in engaging users with their health monitoring ecosystem, including their interconnected wearable devices and health management app. Existing solutions lack personalized experience, motivating users for daily health activities, and providing actionable insights, which impacts subscription renewals and user retention.
A mid-sized healthcare technology company focusing on health monitoring devices and digital health solutions.
The implementation aims to significantly improve user engagement, with a targeted active user rate exceeding 50% within the first three months. The system is expected to facilitate daily activity logging, resulting in an average of 2,200 active days per 1,000 users per month and an average logged activity of approximately 2200 kcal per user, thereby enhancing health outcomes and increasing subscription renewal rates.