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Development of a No-Code Platform for Client Engagement and Form Management

havenocode.io

Information technology

Business services

eCommerce

Challenges in Client Communication and Form Handling

The current system lacks an efficient mechanism for client engagement, leading to potential loss of leads and poor user experience due to form submission errors. Manual processes delay response times, affecting client satisfaction.

About the Client

A no-code platform provider focused on simplifying client communication and form management for businesses

Key Goals for Platform Development

Create a user-friendly no-code interface for client interaction
Implement reliable form submission with error handling
Ensure 24-hour response capability to improve client retention
Integrate a blog system for nocode-related content dissemination

Core Functionalities and Features

Drag-and-drop contact form builder
Real-time messaging dashboard
Automated form submission tracking
Error detection and recovery system
Blog content management module

Technology Stack Preferences

No-Code Platforms (e.g., Bubble, Webflow)

React.js for frontend

Node.js with Express for backend

MongoDB for database

External System Integrations

CRM systems (e.g., HubSpot)
Email service providers (e.g., SendGrid)
Analytics tools (e.g., Google Analytics)

Non-Functional Requirements

Scalability to handle 10,000+ concurrent users
99.9% system availability
End-to-end data encryption
Cross-browser compatibility

Expected Business Impact

The platform will reduce client response time by 70%, increase lead conversion rates by 40%, and decrease technical support requests by 50% through automated error resolution. Content management efficiency will improve by 60% with integrated blog capabilities.