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Development of a Multi-Service Home Management Platform with Marketplace and Utility Integration

apptension.com

Utilities

Real estate

Security

Consumer products & services

Challenges in Rapid MVP Development and Service Integration

Need to coordinate household service providers, enable prepaid electricity payments, and deploy emergency security services through a unified digital platform while meeting aggressive time-to-market constraints (MVP delivery in 3 months)

About the Client

Tech startup focused on integrated home management solutions for the South African market

Objectives for Enhanced Home Service Management

Develop a scalable marketplace connecting homeowners with service providers
Implement secure prepaid electricity payment functionality
Establish integration with emergency security response systems
Achieve rapid market validation through phased MVP deployment

Core Platform Functionalities and Key Features

Provider-homeowner marketplace with service booking
Prepaid electricity token purchase system
Emergency security service activation
Admin panel for transaction and provider management
Multi-tier user authentication (homeowners, providers, admins)

Technology Stack Requirements

React Native

Python microservices

React (Admin Panel)

AWS cloud infrastructure

Critical System Integrations

Payment gateway integration (electricity tokens)
Utility provider APIs
Emergency response dispatch systems
Location-based service provider matching

Performance and Scalability Expectations

Support for 50,000+ concurrent users
99.9% system availability SLA
Real-time transaction processing
GDPR-compliant data security

Anticipated Market Impact and User Growth

Project aims to replicate initial success (15k downloads/month) while expanding service offerings, improving household service accessibility across South Africa, and establishing a scalable foundation for future feature additions including smart home integrations and expanded utility services