The client is a renowned retail brand with a significant market presence but limited mobile application support, particularly in emerging markets. This restricts user acquisition and engagement among mobile-first demographics, especially millennials. The existing digital channels are primarily web-based, which do not cater efficiently to the growing mobile shopping trend, leading to missed opportunities for market expansion and customer retention.
A large-scale sports merchandise retailer with a diverse product portfolio seeking to expand its mobile presence across multiple regions to enhance user engagement and sales.
The implementation of a localized, high-performing mobile shopping application is expected to significantly increase user acquisition, aiming for over 2 million downloads and at least 500,000 new users within the initial launch period. Enhanced engagement features such as multimedia content and push notifications will improve user retention and conversion rates, expanding the brand’s market reach and revenue in regional markets, while strengthening customer loyalty and brand visibility.