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Development of a Multi-Platform Food Delivery Application with Advanced UI/UX Features

iqlance.com

Food & Beverage

eCommerce

Information technology

Challenges in Food Delivery Service Enhancement

Existing food delivery platforms face challenges in user retention due to limited personalization, inefficient order tracking systems, fragmented payment options, and lack of multilingual support. Restaurant partners require better visibility tools, while drivers need optimized route management solutions.

About the Client

A food delivery service provider aiming to enhance digital engagement through a feature-rich mobile and web application ecosystem

Goals for Enhanced Food Delivery Platform

Create a seamless cross-platform user experience (iOS/Android/Web)
Implement AI-driven recommendation systems for restaurants and dishes
Develop real-time order tracking with geolocation integration
Establish secure multi-currency/multi-language payment gateway
Enhance driver-restaurant coordination through optimized routing

Core Functionalities for Food Delivery Application

Personalized restaurant/dish recommendation engine
Dynamic list view with filtering options
Multi-wallet payment system with tip functionality
Live order tracking with status notifications
Dish customization interface
Multilingual support (English/Chinese)
User review and rating system
Referral discount program

Technology Stack Requirements

React Native

Flutter

Node.js

MongoDB

Firebase

System Integration Needs

Google Maps API for geolocation
Stripe/PayPal for payments
Twilio for SMS notifications
AWS for cloud infrastructure
Google Analytics for user behavior tracking

Non-Functional Requirements

99.9% uptime SLA
Sub-2-second page load times
PCI-DSS compliance for payments
Horizontal scalability for peak loads
End-to-end encryption for data security

Anticipated Business Outcomes

Projected 40% increase in user retention through personalized features, 30% reduction in delivery times via optimized routing, and 25% growth in merchant partnerships due to enhanced visibility tools. Multilingual support expected to expand market reach by 15% in Chinese-speaking communities.