Development of a Multi-Platform Booking and Management System for Fitness and Sports Studios

The client faces difficulties in providing an integrated platform that enables users to easily discover, book, and manage fitness classes across various studios in a city or multiple cities. The existing processes lack centralized management, multilingual support, real-time booking tracking, and effective communication channels, which hinder user experience and operational efficiency.

A regional sports and fitness studio aggregator seeking to offer seamless class booking and management across multiple locations and languages.

• Develop native mobile applications for iOS and Android that facilitate smooth onboarding and easy class booking.
• Create web-based admin panels for studio partners to manage schedules, class details, and cancellations.
• Implement a comprehensive super admin dashboard to oversee all studios, user memberships, and classes.
• Integrate a points-based loyalty system with transfer capabilities to enhance user engagement.
• Enable calendar integration for users to receive reminders for upcoming classes.
• Support multilingual class information to cater to tourists and diverse user groups.

• User onboarding workflow with informational guidance
• Membership purchase capability with class browsing and filtering
• Class details view including studio info, languages, and instructor details
• Booking management with real-time tracking, cancellations, and point deductions
• Points system with transfer and support communication features
• Calendar integration for booking reminders
• Partner web admin panel for schedule management and studio profile customization
• Super admin dashboard for overseeing studios, clients, and class data

• Calendar APIs for reminder features
• Payment gateways for membership transactions
• Messaging or support system for user-admin communication

• App performance optimized for quick load times and smooth interactions on mobile devices
• Secure data handling and user privacy compliance
• Scalability to support expansion across multiple European cities
• High availability and uptime for web admin panels and booking services

The new system is projected to streamline class bookings, improve user engagement through a points loyalty program, and facilitate rapid expansion to major European markets. It aims to increase user retention and studio partnership efficiency, establishing a competitive edge in the regional sports and fitness industry.