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Development of a Multilingual Community Engagement Platform with Event Management and User Matching
  1. case
  2. Development of a Multilingual Community Engagement Platform with Event Management and User Matching

Development of a Multilingual Community Engagement Platform with Event Management and User Matching

sapient.pro
Community Platforms
Social Networking
Event Management

Identifying the Need for an Inclusive Multi-Interest Community Engagement System

A community organization seeks to create a digital platform that enables newcomers and local residents to connect based on shared interests, ask and answer questions about the community, and participate in local events. The challenge involves rebuilding and improving an existing system from a previous provider to enhance performance, usability, and feature set, while supporting multiple languages, including Ukrainian, Arabic, Persian, Swedish, Norwegian, and English.

About the Client

A mid-sized organization aiming to facilitate connections between newcomers and local residents through a multilingual, user-driven platform.

Key Goals for Developing an Enhanced Community Engagement Platform

  • Redesign and optimize existing platform features for improved performance and usability.
  • Implement a multilingual interface supporting specified languages to increase accessibility.
  • Develop core functionalities including user registration, login, and interest-based matching.
  • Create an intuitive event and calendar management system for community activities.
  • Enable organizations to easily register and add events with comprehensive details.
  • Ensure seamless browsing and booking of events, with bookings reflected on individual user calendars.
  • Maintain scalability, security, and performance to support growing user engagement.

Core Functional Specifications of the Community Engagement System

  • User Registration and Login Screens with intuitive, minimalistic design.
  • Multilingual support for Ukrainian, Arabic, Persian, Swedish, Norwegian, and English.
  • Interest-based matching system to connect users with similar interests.
  • Question-and-answer module for community inquiries and responses.
  • Event management interface allowing organizations to add, edit, and publish community events.
  • Calendar view displaying booked, approved, and upcoming events; bookings can be made directly via the platform.
  • Organization registration process incorporating comprehensive data input requirements.
  • Single-screen event details displaying key information at glance for users.
  • Browsing and browsing filters for all events and their associated calendars.

Technology Stack and Architectural Preferences for Platform Development

React for frontend web development
Mobile development for Android & iOS platforms
PostgreSQL, Redis, MongoDB for database solutions
Responsive and minimalistic UI/UX design

External Systems and Data Integrations Needed

  • Multilingual content management system for language localization
  • Calendar and scheduling APIs for event management
  • Authentication and authorization services
  • Mobile app stores for deployment

Performance, Security, and Scalability Benchmarks

  • Support for over 1500 active users initially, with scalability plans.
  • Platform stability with minimal downtime and fast load times.
  • Secure data handling, including user information and organizational data.
  • Intuitive and responsive UI across web and mobile devices.

Anticipated Business Outcomes and Platform Benefits

The developed community engagement platform is expected to significantly enhance user connectivity, with initial metrics projecting over 1500 active users, 50 active organizations, and 50,000 downloads on app stores. The improved usability and multilingual support aim to boost engagement, increase event participation, and foster a vibrant, connected community, providing a competitive advantage in community outreach and digital presence.

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