Development of a Modern Mobile Ordering and Management System for Food & Beverage Supply

The client currently relies primarily on phone orders and a basic website, limiting the speed and efficiency of order placement. The existing system lacks integration with internal logistics and inventory management, resulting in delays and limited visibility over product availability and campaign management. Additionally, the manual process hampers customer engagement and growth opportunities.

A regional food and beverage distribution company specializing in water supply delivery to offices and households, seeking to modernize its ordering platform and operational management.

• Implement a fast, user-friendly mobile application to facilitate quick ordering and direct customer engagement.
• Integrate the new system with existing internal enterprise resources, such as an ERP or SAP-like backend, to enable real-time inventory, logistics, and payment management.
• Enable dynamic promotion management, including banner-based offers and discounts, directly within the app.
• Incorporate a charitable donation feature within the ordering process to encourage social responsibility.
• Develop a secure user profile system for storing customer data and streamlining payments and donations.
• Create an administrative panel that allows for product management, logistics tracking, campaign configuration, and targeted user notifications.

• Product Catalog and Item Cards: Enable users to browse products, view detailed information, select quantities via multiple input methods, and add items to a shopping cart.
• Promotional Offers: Support display and management of various promotional banners and discounts integrated into product cards and checkout flows.
• Charity Donation Module: Allow users to make donations related to orders seamlessly within the checkout process.
• User Profile Management: Securely store customer data for quick checkout and personalized experience.
• Order and Payment Processing: Facilitate swift checkout with secure payment options and donation handling.
• Admin Panel Integration: Manage product details, campaign promotions, inventory levels, logistics, and user notifications effectively.

• ERP or internal inventory management systems (similar to SAP) for real-time product and stock updates
• Payment gateways for secure financial transactions
• Notification services for targeted user updates and promotional alerts
• Logistics and delivery tracking systems

• High scalability to support increasing user base and promotional activity
• Reliability with 99.9% uptime to ensure continuous service
• Fast response times, aiming for sub-2 second load times under regular conditions
• Strict security protocols to safeguard user data, especially payment information
• User-friendly interface optimized for mobile devices

The new platform is expected to significantly reduce order processing times, improve inventory and logistics visibility, and enhance customer engagement through targeted notifications and promotional campaigns. This transformation aims to increase sales volume, expand market reach, and strengthen customer loyalty—mirroring previous project success metrics, such as a measurable increase in transaction speed, higher customer retention, and improved operational oversight.