The client’s existing internet banking portal exhibited outdated UI/UX, limited functionality, and was increasingly losing relevance among users. Functional updates were disruptive and time-consuming, impacting system stability. There was a need for a modern, stable, and user-friendly platform capable of supporting a broader set of banking services with flexible management and high security standards.
A large private banking institution operating across Europe, serving corporate and premium clients with a diverse range of banking and investment products.
The new platform is expected to significantly enhance user experience, increase customer engagement, and expand service offerings. By adopting a modular and secure architecture, the bank aims to reduce maintenance and update cycles, improve system stability, and support future growth. Targeted improvements include a more attractive, faster, and stable banking portal capable of accommodating both current and emerging digital banking needs, ultimately leading to increased client satisfaction and retention.