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Development of a Mobile-First Rail Ticketing Platform with Real-Time Features and Seamless Integrations

gearheart

Travel & Hospitality

eCommerce

Challenges in Rail Ticketing

Outdated rail ticketing platforms with complex user experiences, hidden fees, and lack of real-time updates create frustration for travelers and inefficiencies in ticket management.

About the Client

A UK-based startup aiming to modernize rail ticketing through a user-centric digital platform

Project Goals

Develop a mobile-first MVP for iOS and Android platforms
Create investor-ready designs and wireframes to secure funding
Implement seamless third-party integrations for ticketing and payments
Deliver real-time disruption alerts and delay-repay automation

Core System Functionalities

Apple/Google Pay integration for e-ticketing
Split-fare search optimization
PDF ticket downloads for claims
Real-time disruption alerts
Delay-repay eligibility wizard

Technology Stack

React Native with Expo

Next.js adapter

Firebase authentication

Stripe/Braintree payment processing

External System Integrations

Third-party journey search APIs
Rail operator ticketing systems
Payment gateway integrations

Non-Functional Requirements

High-performance UI/UX with 60+ Lighthouse score
Scalable backend for 500k+ users
PCI-DSS compliance for payment security

Expected Business Impact

Secure SEIS funding through investor-ready assets, establish partnership with Raileasy, and achieve 30% faster time-to-market using pre-built solutions while improving user retention through real-time features.