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Development of a Mobile Ordering Application for Abraaj Water

ein-des-ein.com

Food & Beverage

Utilities

Client Challenges

Abraaj's customers faced limitations with outdated ordering methods (phone/website) that lacked convenience and speed. The company required a modern mobile solution to streamline ordering processes while integrating with legacy systems to maintain operational efficiency.

About the Client

A leading water supply company in the Middle East delivering bottled water to offices and homes in Kuwait and neighboring countries.

Key Goals

Create a fast, user-friendly mobile ordering platform
Integrate with existing SAP backend systems
Implement promotional tools to boost sales
Enable seamless charity donation functionality
Provide real-time inventory and logistics management

Core System Capabilities

Interactive product catalog with dual quantity selection
Dynamic promotional banners and discount application
Charitable donation option during checkout
Secure user profiles with payment/donation history
Admin panel for inventory tracking and campaign management
Push notification system for marketing campaigns

Technology Stack

Mobile app frameworks (React Native/Flutter)

Backend integration tools

Cloud infrastructure

System Connections

SAP ERP system
Payment gateways
Notification services

Operational Requirements

High system availability
Secure data handling
Scalable architecture
Real-time synchronization

Expected Business Outcomes

The mobile application is projected to increase order conversion rates through streamlined UX, boost sales via targeted promotions, and enhance customer retention through convenient digital interactions while maintaining seamless backend operations.