Development of a Mobile Field Sales Enablement Platform with Real-Time Data Synchronization

The client’s on-field sales personnel struggle with accessing and updating accurate product information, pricing, and order data in real-time, leading to inefficiencies, lack of mobility, and potential sales loss. The existing manual or disconnected systems impede seamless information flow between the sales team and back-end systems.

A mid-sized retail company with an active on-field sales force requiring real-time product and sales data access.

• Implement a mobile application that provides sales personnel with real-time access to product details, pricing, and order information.
• Enable bi-directional data synchronization to ensure up-to-date information on products, prices, and orders across devices and systems.
• Enhance user experience through an improved, accessible interface for sales teams on mobile devices.
• Ensure secure login and data management for both administrators and sales staff.
• Integrate the application with existing product databases and order management systems via web services.

• Secure user authentication and role-based access control for customers and administrators.
• Product catalog browsing with detailed views and download capabilities.
• Order creation, submission, and download features for sales representatives.
• Real-time data synchronization for product info, pricing, and orders across devices via web services.
• Administrative interfaces for managing product data, prices, and order statuses.
• Offline mode support with data synchronization upon reconnection.

• Product information management systems
• Pricing databases
• Order processing and management systems
• Web services for real-time data updates

• High performance with minimal latency for real-time data updates
• Scalability to accommodate growing sales teams and data volume
• Robust security measures to protect sensitive product and customer data
• Reliable offline mode with synchronization capabilities
• Usability with an intuitive interface suitable for field personnel

The deployment of the mobile field sales application is anticipated to provide real-time access to accurate product and sales data, significantly improving on-field sales efficiency and responsiveness. Enhanced usability and data synchronization will reduce errors, increase sales opportunities, and streamline order processing, leading to higher revenue and better customer engagement.